TrainedBooks support
For account, billing, import, or connection help, email umer.bukhari@gmail.com.
QuickBooks will not connect
Confirm you are using QuickBooks Online, then retry from Connect data. If Intuit reports that access was revoked, disconnect and reconnect.
An import needs attention
Retry once from Connect data. If it still fails, include the time of the attempt and the error shown, but never email passwords, tokens, or financial files.
Billing or refund
Cleanup purchases and the first Keep-Clean month are covered by the published 30-day money-back guarantee.
Delete my data
Use Security inside TrainedBooks to delete your account, books, and stored connection tokens.
TrainedBooks is monitored as an online service, but support response time is not guaranteed. For security, never send bank credentials, authentication codes, or full account numbers by email.